Accessibility Statement

Accessibility Policy for Aeris Thermal Solutions
At Aeris Thermal Solutions, we are committed to making our website and services accessible to everyone, regardless of ability or technology. We believe every user should be able to access information and interact with our site without barriers.
This policy outlines our ongoing commitment to ensuring digital accessibility for individuals with disabilities and to improving the user experience for everyone.

1. Our Commitment
We strive to ensure that our website — https://aeristhermalsolutions.co.uk — is:

• Perceivable – Information and user interface components are presented clearly

• Operable – Navigation is easy and all functionality is available from a keyboard

• Understandable – Content is clear, readable, and predictable

• Robust – Content is compatible with current and future assistive technologies

Our goal is to comply with Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.

2. Key Accessibility Features
We have implemented the following features to improve accessibility on Our Site:

• Clear headings and logical page structure

• Alt text for images and meaningful link descriptions

• Sufficient colour contrast for text and backgrounds

• Keyboard navigation support

• Mobile responsiveness across devices

• Use of plain language where possible
   

3. Continuous Improvement
We regularly review our website to identify and fix accessibility issues. We test our pages using a combination of:

• Manual audits

• Automated accessibility tools

• User feedback from individuals with accessibility needs

We also train our team to be aware of and responsive to accessibility best practices in design, content, and development.

4. Third-Party Content
While we aim to ensure accessibility across all areas of our website, we may occasionally include third-party content or links to external sites (e.g., maps, videos, booking systems) that are not fully under our control. We encourage those providers to offer accessible content and are happy to provide alternatives where necessary.

5. Accessibility Support
If you experience any difficulty accessing any part of our website or require content in an alternative format (e.g., large print, plain text, audio), please contact us and we will do our best to accommodate your needs.
Contact Details:
Email: info@aeristhermalsolutions.co.uk
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM

6. Feedback
We welcome feedback on the accessibility of Our Site. If you have suggestions for improvements or encounter any issues, please let us know. Your input helps us improve and make our website more accessible to all users.

7. Policy Updates
This Accessibility Policy is reviewed and updated as needed to ensure ongoing compliance with current accessibility standards and legislation.
Last updated: 15 July 2025